Hotel Related News
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The Appeal of “THE LAKE Kawaguchi Life”: Offering Community Connections and Unique Experiences
(Source : Japanese Culture Promotion Institute, Inc) Located in Fujikawaguchiko Town, "THE LAKE Kawaguchi Life" is an accommodation facility highly rated by both domestic and international guests for offering an authentic experience of Japanese and regional lifestyles. Situated in a popular destination for inbound tourism, the facility allows guests to enjoy a homely Japanese atmosphere while spending a special time at the foot of Mt. Fuji, making it particularly popular among international tourists.
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JR Kyushu Hotels & Resorts Enhances Multilingual Support and Convenience with “VERY”
(Source : JR Kyushu Hotels & Resorts Inc.) JR Kyushu Hotels & Resorts Inc. introduced the travel app "VERY," developed by Active Values Inc., across 12 of its hotels and inns starting October 2024. Designed to enhance user convenience during their stay and bolster multilingual support, "VERY" requires no app download. Guests can simply scan a QR code installed within the facility using their smartphone. The app automatically adapts to the user’s device language, ensuring seamless usability for international visitors. With "VERY," guests can access hotel facility guides, usage instructions, sightseeing information, and announcements, not only in their rooms but also while outside.
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Nature Positive Declaration: Resorttrust’s New Initiative for Biodiversity Conservation and Community Coexistence
(Source: Resorttrust Inc.) Resorttrust Inc. has announced the "Resorttrust Group Nature Positive Declaration," outlining the group's commitment to protecting and restoring biodiversity and natural capital. This declaration serves as a guiding framework for their efforts to address the pressing global challenge of biodiversity loss, which is considered one of humanity's most critical crises alongside climate change. The concept of "nature positive" refers to actions aimed at reversing biodiversity loss and putting natural environments on a path to recovery. This direction was formalized at the United Nations-led COP15 conference in December 2022, where the Kunming-Montreal Global Biodiversity Framework was adopted. Japan has also taken steps in this direction, with the Cabinet approval of the Biodiversity Strategy 2023-2030 in March 2023. Given that the group’s business activities both benefit from and potentially impact biodiversity and natural capital, it has identified the conservation of biodiversity, reduction of CO2 emissions, and minimization of plastic waste and food loss as material issues. Recognizing nature as a core and strategic risk management priority alongside climate change, the group has aligned its disclosures with the Taskforce on Nature-related Financial Disclosures (TNFD) recommendations as of June 2024. In support of the Japanese government’s vision for a "nature-harmonious society"...
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Japan’s First Multilingual Front Desk Robot ‘ClerkBot’ Begins Pilot Test at Super Hotel in Osaka
U-NEXT HOLDINGS group company USEN-ALMEX and Super Hotel have started a pilot test for the introduction of the hotel front service robot "ClerkBot," developed by USEN-ALMEX with the cooperation of Super Hotel. The pilot test is being conducted at "Yumoto 'Hananoyu' Super Hotel Osaka Natural Hot Springs," which is operated by Super Hotel. During the test, one "ClerkBot" is operating as a front desk staff member at the hotel, handling guest check-ins and providing information about the hot springs and other facilities in four languages: Japanese, English, Korean, and Simplified Chinese. This service robot, which can move within the hotel while displaying facial expressions and using voice and subtitles to give multilingual guidance and handle check-in procedures, is the first of its kind in Japan.
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Ryokan Kurashiki Acquires Sakura Quality Green Certification with ‘Three Gyoiko-Zakura’ Ranking – Strengthening Efforts Toward Sustainable Tourism
(Source: Anabuki Enterprise Co., Ltd.,) Ryokan Kurashiki, located in the Kurashiki Bikan Historical Quarter and operated by Anabuki Enterprise Co., Ltd., received the Sakura Quality Green Certification with a "Three Gyoiko-Zakura" ranking on September 20, 2024. This certification is part of a quality assurance and improvement program aimed at promoting environmental protection and sustainability within the tourism industry. The certification signifies that the ryokan is committed to sustainability and contributing to the local community. With the growing demand from inbound tourism, this certification serves as an important benchmark for travelers looking for environmentally responsible accommodations.
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Murata Manufacturing and Resorttrust to Offer a New Lodging Experience, Launching a Proof-of-Concept Study on Personalized Services Based on Circulatory Health
(Source : Resorttrust, Inc.) Murata Manufacturing Co., Ltd. and Resorttrust, Inc. are set to begin a proof-of-concept study in September 2024, utilizing a smart ring to analyze the health of hotel guests and offer personalized services. The smart ring, equipped with an optical sensor and Murata’s proprietary algorithm, will analyze guests’ peripheral blood circulation. Based on this analysis, the system will propose tailored activities designed to enhance well-being during their stay, offering a new approach to supporting guests in extending their healthy lifespan.
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Industry Survey of the Hotel Sector: Guests’ Forgotten Items, Requests, and the Provision of Special Services
(Source : Hotels.com) Hotels.com conducted its annual "Hotel Room Insights – International Survey on Hotels," gathering responses from over 400 hotels across 15 regions worldwide. This survey explored various topics, including guests' forgotten items, unusual requests, and hotel perks.
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Teikoku Databank Survey: Recovery in Tourism Demand, but Labor Shortages Challenge the Ryokan and Hotel Industry
Teikoku Databank conducted a survey and analysis on the business conditions of 931 companies in the "Ryokan and Hotel" industry, based on the company's proprietary Corporate Credit Report (CCR) files.
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Hotels.com Survey: The Time Japanese People Spend Choosing Accommodations and the Reasons Behind It
(Based on Hotels.com Materials) Hotels.com conducted an international survey on "hotel selection" across 10 regions worldwide. According to this survey, Japanese people rank second, just behind Mexicans, in enjoying the process of booking hotels for travel, with over 80% of respondents stating that they enjoy the hotel reservation process.
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Encounter Bears and Flying Squirrels in the Karuizawa Forest—’Karuizawa Nature Stay’ to be Held in Fall 2024
(Source: Hoshino Resorts) Hoshinoya Karuizawa, located in Karuizawa, Nagano Prefecture, will host the eco-tour "Karuizawa Nature Stay" from October 1 to November 30, 2024. This eco-tour, developed in collaboration with PICCHIO, which conducts wildlife research and eco-tours in Karuizawa, is based on Hoshino Resorts' history and philosophy of valuing nature and culture. The program is centered around the concept of "staying in a valley village" and allows participants to enjoy and learn about the rich natural environment of the Hoshino area, celebrating Hoshino Resorts' 110th anniversary.